Disclaimer:
In case of any discrepancy or difference, the English version of this Privacy Policy shall prevail over any translation.
Last Updated: January 6, 2026
Anux (“we”, “our”, “us”) values the trust you place in us and recognizes the importance of secure transactions and information privacy. This Privacy Policy describes how Anux collects, uses, shares, or otherwise processes your personal data through our website https://anux.in (hereinafter referred to as the “Platform”).
While you may browse certain sections of the Platform without providing personal information, please note that we currently offer our products and services only within India, and your personal data will primarily be stored and processed in India.
By accessing or using our Platform, you agree to be bound by this Privacy Policy, the Terms of Use, and applicable laws of India. If you do not agree, please do not use or access our Platform.
1. Collection of Your Information
When you use our Platform, we collect and store information provided by you from time to time. Once you provide personal data, you are not anonymous to us. Wherever possible, we indicate which information is mandatory and which is optional.
Information We Collect
- Name
- Mobile number
- Email address
- Billing and shipping address
- Account login details
- Order and transaction details
We may also collect information related to your browsing behavior, preferences, and interaction with the Platform to improve our services and user experience.
2. Payment Information
Payments on the Platform are processed through secure third-party payment gateways such as Razorpay.
Anux does not store your credit card, debit card, UPI, or bank account details on its servers.
3. Use of Your Information
We use personal data to:
- Process and fulfill orders
- Deliver products and manage returns or refunds
- Provide customer support
- Improve platform functionality and user experience
- Communicate order updates and service-related notifications
- Detect and prevent fraud or misuse
- Comply with legal and regulatory requirements
4. Cookies
We use cookies and similar technologies to:
- Analyze website traffic and performance
- Improve security and user experience
- Measure promotional effectiveness
You may disable cookies through your browser settings; however, certain features of the Platform may not function properly.
5. Sharing of Personal Data
We may share personal data only with:
- Payment gateway providers
- Logistics and delivery partners
- Technology and hosting service providers
- Government or legal authorities when required by law
We do not sell, rent, or trade your personal data to third parties.
6. Data Security
We maintain reasonable physical, electronic, and procedural safeguards to protect your personal information.
However, no method of data transmission over the internet is completely secure, and users acknowledge the inherent risks involved.
Users are responsible for maintaining the confidentiality of their account credentials.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required under applicable Indian laws.
Data may be retained longer where required for fraud prevention, legal compliance, or dispute resolution.
8. Children’s Information
Use of the Platform is permitted only to individuals who can form legally binding contracts under the Indian Contract Act, 1872.
We do not knowingly collect personal data from individuals under 18 years of age.
9. Your Rights
You have the right to:
- Access, correct, or update your personal information
- Request deletion of non-mandatory data
- Opt out of promotional communications
You may exercise these rights by contacting us using the details provided below.
10. Third-Party Links
The Platform may contain links to third-party websites or services.
Anux is not responsible for the privacy practices or content of such third-party platforms, and users are encouraged to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date.
12. Grievance Officer & Contact Details
In accordance with the Information Technology Act, 2000 and applicable rules, the grievance details are as follows:
Grievance Officer: Anux Support Team
Designation: Grievance & Compliance
Email: connectanux49@gmail.com
Location: India